General Conditions of Contract
The www.leyendascrown.com online store is operated by LEYENDAS CROWN S.L (hereinafter "LEYENDAS").
The following conditions regulate the sale of the products presented on this website by the commercial company LEYENDAS CROWN SL, with address at Avenida La Cantueña, Nº4, Nave 1, Polígono Industrial La Cantueña, 28947 Fuenlabrada (Madrid - Spain) Mercantil de Madrid to Seat 10/78/578, Folio 86 and with CIF B-87.756.359, to the customer or user (hereinafter, the "Customer" or "USER") as well as the use thereof. Both the navigation through the online store and the acquisition of any of the products offered in it, suppose the acceptance as user, without reservations of any kind, of each and every one of the present general contracting and use conditions. However, if you have any questions about them, please contact our Customer Service. LEYENDAS may at any time and without prior notice, modify the present general conditions of contracting and use, as well as the particular conditions that, if any, are included, by publishing such modifications in the store in order that they may be Known by the users, and keeping the date of said modifications, always respecting the legislation and the current norms. The products offered on this website, and more specifically the prices, features, promotions and any other type of information, may change without prior notice.
1. Ownership of website content
All contents published in the store and especially the designs, illustrations, texts, graphics, photographs, images, logos, icons, buttons, as well as software, trade names, trademarks or industrial designs and any other signs susceptible of industrial use And commercial rights are subject to intellectual and industrial property rights of LEYENDAS and are the exclusive property of LEYENDAS. In no case shall it be understood that any license is granted or any waiver, transmission, total or partial transfer of said rights is conferred or any right or expectation of rights is conferred, and in particular, alteration, exploitation, reproduction, distribution or public communication on Such contents without the express prior authorization of LEYENDAS will not be responsible, in any case and under any concept, of the infringements of such rights that may be committed by the USER.
2. Customer Service
For any kind of doubt, query or suggestion, you can send us your comments by e-mail or by mail or call us by phone:
LEYENDAS CROWN S.L.
Customer Service Department
La Cantueña Avenue, Nº4, Nave 1
Industrial Estate La Cantueña
28947 Fuenlabrada (Madrid) - España
You can also contact us through the following telephone number in Spain: +34 911386822
Hours (working days): Monday to Friday from 10:00 a.m. to 2:00 p.m. and from 15:00 a.m. to 7:00 p.m. (Spanish time).
If your doubts are not resolved send us an email to firstname.lastname@example.org.
3. Supply Coverage
The products offered are distributed in Spain (peninsula and Balearic Islands), with the exception of the Canary Islands, Ceuta and Melilla.
4. Purchase guarantees
The articles offered on this website are products of the LEGEND collections and fulfill the same quality and guarantee requirements as the products put up for sale in commercial establishments.
Each product is accompanied by the following data:
Description of the article
Instructions for use
Price in euros
Special offers, promotions or discounts will be valid until the date indicated or until the end of stock.
5. Purchase procedure
To place an order you can choose to buy as a registered user or, if you wish, as a guest user, completing the electronic form that appears at each moment in the store and following the instructions indicated therein. After registration, and to proceed to the purchase of products, you must add the product that you wish to purchase to the basket, according to the indications collected on the screen, completing to this effect the order form supplied and validating it. The validation of the order by the customer expressly acknowledges the knowledge and acceptance of these general contracting conditions as part of the conclusion of the contract.
The items to be purchased must be selected and added to the shopping cart by clicking on the corresponding icon. The shopping cart will contain the reference of the selected item, its name and the price in euros. Separately, they will detail the corresponding taxes and, on the other hand, the shipping costs that correspond.
The order form will request the personal data that will be added to our database in order to process the order by LEYENDAS and facilitate the making of new purchases at www.leyendascrown.com. In the same way, you can access your personal data and follow up on all your orders. Remember that personal data must be accurately stated to avoid confusion or incidences in the delivery of the purchased item (s). In addition, in the event that you request it, you will receive by mail and / or e-mail information and publications related to LEYENDAS.
Once the purchase order is completed, a summary will be presented before the order is sent, identifying the purchased item, its total price (transport and taxes included) and the shipping data. The order must be confirmed by clicking the "Accept Purchase" button.
5.2 Prices and Currency
All prices published by LEYENDAS in the store include indirect taxes (Value Added Tax). In relation to the Value Added Tax, as a general rule, the tax rate in force in Spain will be applied. LEYENDAS presents and sells the products in EUROS.
5.3 Form of Payment
Purchases will be paid by credit or debit card system. Other payment options will not be admitted.
5.4 Shipping costs
The transportation of items purchased at www.leyendascrown.com will be carried out through a courier company and will be delivered under the conditions detailed below.
In order to avoid incidents in the delivery (erroneous addresses, inability to find someone in the home, etc.), it is essential to complete the corresponding form correctly, being obligatory to fill in the box related to the contact telephones.
The follow up of the orders can be made through the web page www.leyendascrown.com where will be indicated, in each moment, in which place is the merchandise until its definitive reception by the client. The orders will be sent during the 4 working days following the reception of the payment of the order, as long as the order is made before 3 pm on the business day. Once the order has been sent we will contact you via email to indicate that your order has been taken into account. If there is any delay in sending the order for problems of stock we will contact you. Subsequently, they will be sent another email in which will appear the code that can be used to have the logistic tracking of your order.
The above indicated delivery period for orders may be higher during some weeks of the year, such as the Christmas period. In any case LEYENDAS is obliged to announce this series to the user, by means of a clear and unambiguous message, before the User processes the payment of the order. The liability of LEYENDAS is limited in cases of force majeure (strikes, adverse weather events that prevent normal traffic by land, sea or air, ...). In these cases, LEYENDAS will deliver the orders as soon as possible, and the deadlines indicated above will not apply.
The price of transport will be indicated when each item is included in the shopping cart and will appear on the page that summarizes the purchase before the order confirmation through "Accept Purchase".
The shipping costs will be:
• For orders for Spain (peninsula):
O For orders less than 50 euros: 4.99 euros.
O For orders over 50 euros: free.
Shipping costs can be changed at any time without notice. Such change will be applicable from the moment the modification is included in the help pages, and the contract published on this web page. In any case, will be valid those shipping costs that appear at the time of placing the order.
6. Purchase Limit
LEYENDAS does not allow the purchase of LEGEND products for later resale. In this sense, purchases can not be made for an amount greater than 1500 euros or containing more than 40 items. Customers interested in making purchases above this amount or quantity for other purposes than the resale should contact LEYENDAS, through email@example.com, where they will be informed about the different options to make the desired purchase .
The guarantee, essential for any change or return, is the delivery note that you will receive with your order and / or by e-mail, and is valid for 14 days. In any case, LEYENDAS reserves the possibility of extending this guarantee in any of its products at any time.
In any case, the warranty does not cover:
- Wear or other consequences typical of the normal aging of the article
- Damage caused by misuse.
8. Changes and Returns
If, after receiving the purchase, you are not satisfied, LEYENDAS allows your change or return within a period of seven (14) days from the date of receipt provided that the item has not been used or damaged. Thus, LEYENDAS can not accept changes or returns of damaged or used items or their original packaging. Upon receipt of the product in the aforementioned conditions, we will refund the value of the order. Therefore, in order to process your return satisfactorily, we will be grateful if you send us the product in perfect condition, unused and in its original packaging, including the instructions and recipes. It is very important that you return the perfectly packaged change or return products. In case the products are damaged due to improper packaging, we will not be able to accept your return. Likewise, the return of the product to LEYENDAS may also be carried out in the event that the product is defective in origin or, where appropriate, when the product, by mistake of ours, does not correspond to the object of the order. In this case LEYENDAS will process the collection, and new delivery of the product.
Once we receive the merchandise in our warehouses and verify that all the above conditions are fulfilled, LEYENDAS will admit the return of the product and will proceed to the refund of its amount (discounting the cost of shipping that we incurred when sending the product) according to the Mode of payment made, and where appropriate, the delivery of the new product. You will receive the reimbursement of the amount within a maximum period of 30 days from the receipt in our warehouse of the product object of return. Please note that LEYENDAS does not accept shipments due, and that therefore the cost of the shipment is in your charge, except for cases of defective product at origin or error in the product to be ordered, in which all costs Shall be borne by LEYENDAS.
9. Personal data protection
In compliance with the provisions of Organic Law 15/1999, dated 13th December, on the Protection of Personal Data, we inform you that any personal data you provide will be included in an automated personal data file, created and maintained Under the responsibility of LEYENDAS. The information provided by the USER may be used by LEYENDAS. The purpose of this file is to facilitate the processing of orders and, in case you have expressly authorized us in the corresponding box, also to send you by e-mail and / or mail commercial communications to inform about new products, offers Specials and various developments related to this website and / or LEYENDAS in general.
LEGEND customers may at any time exercise their rights of access, rectification, cancellation and opposition, communicating by email to firstname.lastname@example.org or in writing to Leyendas Crown SL, Av. De la Cantueña Nº4, Nave 1, Fuenlabrada - Madrid Spain). C.P .: 28947.
LEYENDAS uses "cookies" with the sole purpose of offering a more personalized service and help to make navigating your pages easier and adjusted to the preferences of its users. A "cookie" is a small text file that a Web page server stores on the user's hard drive. "Cookies" can not by themselves identify a person as they do not refer to any personal data and can not be executed as code or contain viruses.
Cookies will help us, for example, save user settings (language and country from which you surf) so you do not have to enter these details again on your next visit. In addition, it will allow us to manage your shopping cart and keep your order information while browsing our pages.
LEYENDAS undertakes through this medium not to perform misleading advertising. For these purposes, therefore, the formal or numerical errors that may be found throughout the contents of the different sections of the online store, produced as a result of an incomplete or defective maintenance and / or update of The information contained in these sections. LEYENDAS, as a result of the provisions of this section, undertakes to correct it as soon as it becomes aware of said errors.
Users who contract through the online store recognize that they are of legal age. The contracting carried out by minors requires the prior authorization of their parents, guardians or legal representatives, who will be considered responsible for the contracting carried out by the minors in their charge. It will be the minors who must obtain the necessary consent to proceed with the recruitment.
12. Law and jurisdiction
The present conditions of purchase are subject to Spanish legislation. For the resolution of any contentious matter arising from this contract or legal act, the parties may go to the Consumer Arbitration Board of Madrid, who is entrusted with the appointment of the arbitrator or arbitrators and the administration of the arbitration. In the event that none of the above systems were effective, both parties submit to the corresponding Courts and Tribunals. These General Conditions of Contract are updated as of June 22, 2017.